Support

Questions, a bug, or a number that doesn't match the game? Email support@firestorminteractive.co.

Helpful to include

Your device and iOS version, and the app version (shown in About).
For a wrong number: a screenshot of the in-game tooltip, your character's level, and the Stats setting you used in the app.
For a purchase question: the Customer ID from the app's Pro screen (gear menu on the home screen).

Purchases

Planner Pro is a one-time purchase. If it doesn't show as unlocked, open the Pro screen and tap Restore Purchases while signed in to the same Apple account. Refunds are handled by Apple at reportaproblem.apple.com.

Game updates

Ability data is refreshed from the game files after each patch. If a patch just landed, the app picks up new data automatically within a day.